B. Kennedy, McLean, VA-
"This was my first BMW. My next car will be a BMW, and it will be from Passport...."
Client Advisor, Peter Brizan

T. Groce, Easton, MD-
"I can honestly say it was the best experience I have had with a car dealership."
Client Advisor, Charles Walker, Jr.

F. Dyson Jr. -
"Tom's performance was nothing short of OUTSTANDING." ".... I will definitely return to Passport..."
Client Advisor, Thomas Foster

G. Winton, Rockville, MD-
"... the entire process was easy and pleasurable." " I will recommend Passport to all of my friends and family."
Client Advisor, Dave Kochba

R. Lee, Madison, AL-
"Your dealership and your employees have set the highest standard of service and professionalism." "Very professional and no surprises!"
Client Advisor, John Dugan
Business Manager, Andrew Lee

M. Campbell -
"Customer satisfaction was 'Top Priority' for these professionals. They went out of their way to ensure that I was taken care of." "These men remind me of the Core Values that we as Marines live by and that is; Honor, Courage, and Commimitment." "In closing I would like to say that I am proud to be a part of the BMW family."
Client Advisor, John Dugan
Manager, Joe Long

R. Greenberg, Bethesda, MD-
"Once again you have made the whole process easy." " I look forward to many enjoyable miles in my new car and a continued relationship with Passport BMW."
Client Advisor, Tom Foster

J. Kim, Fairfax, VA-
"I just have to write and thank you for making the purchase of this vehicle probably the easiest I've ever gone through. I have dealt with other BMW dealers in the past and none of these previous experiences came close to the service that I received from you at Passport." "I got the car I wanted at the price I wanted. Couldn't have been easier."
Manager, Joe Long

J. Hite -
"Thanks for being professionals and customer friendly."
Client Advisor, Frank Parks

J. Ustaris, Springfield, VA-
"I am truly impressed with Passport BMW and the employees and I will always recommend Passport BMW to my friends and family."
Cliend Advisor, Mohammad Afshar and Dave Kochba
Business Manager, Jay Emadi

S. Nosrow, Ellicot City, MD-
"It was a pleasure to deal with Passport BMW and I will recommend your company to any future buyers."
Client Advisor, Jeff Nicklas
Business Manager, VJ Adler

J. Berman, McLean, VA-
"Now that I have experienced driving the car for a year and recently had it serviced for the first time, I am delighted to tell you that not only has Passport performed as promised, but exceeded my expections." " By far, your dealership sets the bar for excellence." "I have enthusiastically told my friends and associates about my experience with Passport and have encouraged them to call..." "In fact, I told them they would be crazy to go anywhere else."

Client Advisor, Mohammad Afshar

P Dellinger, Montgomery County, MD-
"...(Mohammad Afshar and Jim Redden) were complete gentlemen and reinforced why I travel from Montgomery County to purchase and to receive service from your organization! I did complete the BMW survey and believe you got all 5’s.With our economy being upside down you can not top the enthusiasm I witnessed and it is my sincere hope that the compensation Mr.Afshar receives is commiserate to the expectations to those that follow his example."
Client Advisor, Mohammad Afshar

D Brown
"I have been a Cadillac owner for the past four years, and have never received service that even comes close to the caliber of excellence that Passport BMW delivered. The quality of my experience was unquestionably exceptional.
I have referred, and will continue to refer, your dealership to all of my colleagues. Again, I appreciate the attentiveness Passport BMW delivered, and look forward to a long-standing relationship."

"...Peter Brizan, provided exceptional service and assistance during my recent visit. My selected vehicle is a 750 Li.
I had contacted three other local dealerships and expressed my desire to purchase a new vehicle. I provide the exact build that I wanted and asked each dealer to provide me their best offer. I was already sold on the car but was shopping for a dealership to feel comfortable at for my purchase. Needless to say, Mr. Brizan took me seriously and provided the best price quote in his first offer. While the other salesmen were reserved in giving me the best price quote and wanted to wait and undercut the other offers, Mr. Brizan provided the offer in a detail and clear quote. Since I came in through the internet buying plan, I had expected to receive the best pricing without negotiating. The only dealer that respond to my expectations was Passport BMW ( Peter Brizan). I just wanted to express my satisfaction with the level of knowledge of the vehicle , the sales service and the professionalism. I am looking forward to having Passport as my Service Center because of my introductory experience. Also, I chose Passport over a dealership that is closer to my residence. I will also be recommending Passport and Mr. Brizan to my friends and associates looking for and excellent brand of cars and sales experience."
Client Advisor, Peter Brizan

Jonese, Suitland, MD-
"I was, and am always, very satisfied with the superior customer service Passport provides. Because of that, I am encouraging my husband as well as friends and family members to buy BMW. The BWM brand is first class all the way! My husband, an avid lover of Mercedes, was very impressed with Passport's courteous and professional staff. He even mentioned he "might" buy BWM the next time around. Keep up the good work Passport!"

"I purchased a BMW 535xi last year and the experience couldn't have been more pleasant. The process and experience with Joe Long was professional, competitive and one that has resulted in several referrals to the dealership because the experience was so positive. "

"I would without hesitation recommend Passport BMW to any friend."

"I am extremely satisfied and would recommend Passport BMW to anyone who is in the market for a new BMW."

Denise
I recently experienced the most satisfying and fun car buying experience ever at Passport BMW (Jan-Feb 2009). I've just purchased my very first BMW and could not be any happier with my investment.

When I first spoke to my sales guy, Ed Han, he wasted no time in giving me the bottom-line "out-the-door" cost details of the BMW 3-series model I wanted. I was very grateful that at no time did Ed try to pressure me to buy something I did not want. I am a stickler for details and expect my salesperson to know their product as well as answer my questions adequately. Ed exceeded my challenge with a smile and lots of laughter. He always took the time to answer my questions and used layman’s terms when necessary. More importantly, Ed never got tired of explaining my choices of options and always offered suggestions when and where appropriate. I really believe Ed wanted to ensure I made the best informed decisions.
When I buy my next BMW, I will definitely be contacting Ed Han and Passport BMW to handle the sale.
Client Advisor, Ed Han

"A coworker suggested this service center to me after I had a bad experience with the service center in Annapolis. I called in for an appointment and they took me in the next day (When I called the service center in Annapolis, they weren't available for a month!) Everyone was friendly, they have a great lounge area and cafe. It was clean, bathrooms were nice, two TVs and 3 computers in the lounge room..."

"...I guarantee you won't find a better deal anywhere else nor could you be possibly treated any better..."